Safety Guidelines

A safe and caring experience starts with clear expectations

Stay With My Pet is a community-based platform where animal well-being and mutual trust always come first. These safety guidelines are designed to support a calm, secure, and positive experience for pets and people alike.

Safety isn’t about rules for the sake of rules — it’s about thoughtful choices, open communication, and shared responsibility.

General principles for everyone

1. A pet’s well-being always comes first
2. Communication should be honest and clear
3. All important expectations should be agreed upon before care begins
4. If something is unclear, ask — assumptions rarely help

For Pet Parents

Clarity and preparation create a safe stay

As a pet parent, your role is to give your pet friend a clear and honest picture of your pet’s needs, so care can happen smoothly and without surprises.

Complete your pet’s profile thoughtfully

Your pet’s profile is the foundation for finding the right match. Please make sure to:

1. describe daily routines (feeding, walks, rest)
2. share personality traits and behavioural characteristics
3. note any health-related needs, medications, or allergies
4. mention situations that may cause stress or anxiety

The more accurate the information, the calmer the experience for everyone.

Agree on details before care starts

Before confirming care, discuss:

1. where and when care will take place
2. daily routines and house rules
3. how you’ll communicate during the stay
4. what to do if plans change or something unexpected happens

Clear agreements create confidence for both sides.

Share essential contacts and instructions

Before care begins, make sure your pet friend has:

1. your up-to-date contact details
2. your veterinarian’s name and contact information
3. guidance on how to act in case of an emergency

This helps everyone respond calmly and quickly if needed.

Stay available during care

A good experience continues throughout the stay. We recommend that you:

1. remain reachable
2. answer questions clearly and calmly
3. provide updates if anything changes

Open communication allows care to adapt to your pet’s needs.

Leave honest feedback after care

After care ends, share your experience:

1. what worked well
2. what could be improved next time

Kind and honest feedback helps keep the community safe and trustworthy.

For Pet Friends

Experience is not required — care and responsibility are

Stay With My Pet welcomes pet friends with or without prior experience. What matters most is commitment, willingness to learn, and a responsible mindset.

Choose care situations that fit your schedule, comfort level, and confidence.

Choose thoughtfully and ask questions

Safe care starts with informed choices:

1. accept stays you feel comfortable with
2. ask questions before care begins
3. be honest if something feels too challenging

Asking questions is a sign of responsibility.

Follow the agreed routine

Pets feel safest when:

1. their daily rhythm stays familiar
2. feeding, walks, play, and rest follow agreed routines
3. care is calm, attentive, and consistent

If you notice changes, inform the pet parent.

Be present and attentive

A great pet friend:

1. is genuinely present, not rushed
2. observes the pet’s mood and behaviour
3. stays calm in unexpected situations

You don’t need to know everything — what matters is care, awareness, and asking for help when needed.

If something feels uncertain

If:

1. a pet’s behaviour or condition changes
2. you’re unsure how to proceed
3. a situation feels unusual

contact the pet parent or reach out to us.

You’re not alone — we’re here to support you.

Emergencies and unexpected situations

Accidents are rare, but preparedness brings peace of mind. We recommend that you:

1. know the pet’s veterinary details
2. keep the pet parent’s contact information accessible
3. act calmly and responsibly

If urgent action is required, the pet’s well-being always comes first.

Respect and trust within the community

Stay With My Pet is built on mutual respect:

1. communicate kindly and respectfully
2. honour agreements
3. give feedback honestly and constructively

Every experience helps shape a caring and safe community.

When you need support or have questions

If anything feels unclear or you need help, don’t hesitate to get in touch.

We’re here to support.

Creating safer experiences together

Safety is not the responsibility of one person alone.

It’s a shared commitment to care, awareness, and trust.